San Luis Potosí, S.L.P. Mexico | +52 444 413 49 69
carlos.vazquez.najera@gmail.com
Finance professional with 20+ years of experience in cross functional positions such as Sales, Customer Service, Purchasing, Accounts Receivable, consistently delivering exceptional business results.
Financial analysis & controls and reports implementation.
Banking, investments, funds, budgets, reporting, AR & AP.
Excel Macros creation to accelerate multiple reports and calculations.
Proven record managing Corporate and Personal accounts in Banking.
Customer satisfaction according to company requirements.
Relationship building and Brand positioning via Sales and Service.
Regular negotiation with suppliers to reduce costs, improve quality.
Cost benefit analysis, to identify and implement saving initiatives.
Proficient CRM, MRO, ERP (JD Edwards | AS400 | SAP)
Clear mindset to define objectives, create aligned and focused teams.
Communication skills based on direct communication, and follow up.
Help others learn, implement changes and achieve desired goals.
- Prospecting for new accounts and clients
- Marketing and Campaign Design
- Customer Service (Status of Policies, Service calls, RFQ's)
- Invoicing all the Customers in portfolio.
- Collections of mayor Customers.
- Customer Service (Invoices, Account Statements, Payments)
- Coordinate AR department for OEM's with 5 people.
- Visit OEM's in different locations to reconciling accounts.
- Achieved a 30% improvement in collections and write offs..
- Obtained a consistent, month by month, minimum collection of 2.8 million USD.
- A solid 82% of current accounts with a less than 1% annual Bad Debt.
- Manage an AR portfolio to collect cash from customer to improve overall AR Metrics.
- Won several awards for Best Customer Service and number of calls taken (Approximately 27K in 4 years)
- Obtained the best salesperson place in the state of SLP.
- Launched a successful email marketing campaign.
- Coordinated business closure with Federal Authority.
- Managed the largest (in numbers) and broadest (in types of accounts) in SLP.
- Winner of the best 50 Financial Advisors of Mexico in 2010.
- Implemented an effective and successful Customer Service System for the Branch in SLP.
- Coordinated Enterprise Employee Savings Funds DataBase for the Branch.
- Winner of Best Salesman in 3 (three) different occasions.
- Implemented a successful electronic Marketing campaign.
- Optimized Inventory levels in a 25% according to Sales analysis.
- Identified best (in Sales) performing products by Volume, Overhead and Amount.
- Reduced Inventory of raw materials in 32% in 6 months.
- Reconciled 50% of the requirements plan against Sales plan.
- Successfully achieved the Company's -30% (in costs) Plan in 2 years.
- Successful implementation of In-Plant suppliers to reduce costs (15%) and avoid emergencies in office supplies.
- Implemented a 3-year long program of Supplier Development with savings ranging from 20% - 60% in costs.
- Reduced claims and rejects from final users to a less than 1% from a starting point of 10% due to poor quality form suppliers.
Spanish: Native | Spoken | Read | Written
English: Fluent | Spoken | Read | Written
French: Intermediate (B2) | Spoken | Read
Italian: Basic (A2) | Spoken | Read
MS Office 365: Excel, Access, Word, PowerPoint, Outlook
DataBases: MySQL, Access | Design: Inkscape, GIMP
Programming: html5, CSS3, JavaScript, Python (3.x), R.
Systems: JD Edwards, Quickbooks, SAP, AS400.
Programming | Table Tennis | Reading | Cooking